A little about us..
Boston Tea Room is a woman-owned business that was founded and run by our owner's family for over 35 years.We do our best to seek out products from around the world that are designed and crafted with care - by artisans, makers, farmers who are ethical in their practices, and respect their workers, and the earth.
Shipping costs are strictly calculated based on the weight of the items you have purchased. We use USPS as our carrier and are unable to control shipping times once the product leaves our hands. Holidays, weather, and of course, global pandemics, affect transportation times. We will always furnish tracking information when available.
PLEASE NOTE: We have recently seen USPS deliveries being delayed by a week or more during the Covid 19 shut-downs around the country and here in Michigan. If you are local, we strongly recommend that you opt for our safe and easy store pickup if at all possible, to avoid shipping charges and potential delays.
Please CAREFULLY review your shipping information. Boston Tea Room is not responsible for shipping costs on rerouted packages.
We make every effort to process your order as quickly as possible. We currently only have one person in the store to fulfill orders, but we are processing shipping orders within 24-48 hours, and most pick-up orders placed by 1pm are available the same day. We will notify you when your order is ready for pickup with the contact info you provide (text or email) so please be sure to leave the correct info and check to find for your Ready For Pickup notice!
In an effort to help maintain the most stringent safety standards we can, Boston Tea Room is unable to accept returns of any items, effective 3/17/20. Thank you for your understanding as we seek to ensure the health and safety of our team and our guests.